Maybe not quite … - Posted by Frank Chin
Posted by Frank Chin on November 19, 2007 at 15:08:48:
Ken:
I had a “bad experience” with a hospital once, when they placed me for collections when my health insurer failed to pay, six months after services rendered. I learned more about “billing practices” than I care to know.
I was in the emergency room for approximately 6 hours, and the bill came to about $3,500, the “biiled amount”, between the hospital and the doctor.
BUT, as I found out, insurance plans has a “negotiated rate” with each hospital, and had they paid approximately $1,700, around half, the bill would have been paid in full. The remainder is the “insurer’s discount”.
It so happened that when I checked in, I signed something to the effect that if the insurer did not pay, they could come after me. I found out later this was not exactly legal. But when they came after me, it’s on the “billed rate”, not the “insurer’s negotiated rate”.
I proceeded to complain to the NY State Insurance Department, and the local Newpaper, “Newsday”, and the insurer approved the payment the same week, after not paying for 6 months, when the news reporter called the insurance company president to ask if they were indeeed not paying their bills.
It was funny, the company president admitted they were month behind, being investigated, but Mr. Chin’s bill has just been approved.
About a month later, the insurer wrote to the NY State Insurance Department, responding to my complaint, stating that they paid the bill, about $3,500, in full, with checks totalling $1,700, plus interest mandated by the state, paying at what the called the “insuer’s negotiated rate”. The State sent me a copy of the insurer’s reply, including attachments, check numbers paid, amount paid etc.
What happened next was the collection agency then came after me for the difference. However, I was smart enough when I paid the $50.00 co-pay directly to the hospital, I wrote down “payment in full”. In addition, I pointed out to them the “insurer negotiated rate” is already paid, and to collect the difference is fraud, and I will notify the Attorney General, as well the news reporter who wrote original the story about me, and about the non paying insurer, telling them that a hospital trying to collect double would be an even more interesting story. They backed off.
Bottomline.
"Billed rates are for suckers that don’t ask. If you paid half, you’re paying about what the insurance company is paying.
Frank Chin