9 ideas off the top of my head - Posted by rm
Posted by rm on October 22, 2003 at 08:05:05:
Ask the police for documentation on this, but I’ve heard several times that the vast majority of murders are committed by people who know the victim. Use this information to help calm the people. "Are you in danger? If you’re involved with the sale of drugs, etc. then yes, you have something to worry about. If not, then… Try to get the letter signed by the police chief, the mayor, etc.
Maybe have a few meetings with your tenants- give them a full accounting of all the safety measures you’ve already taken (screening, etc) to ensure a safe environment.
Also, you mentioned the possibility of drug activity… was this reported by the tenants? Find out from law enforcement what measures can be taken to increase surveillance on suspects, including steps the tenants can take to aid the process without endangering their safety.
Find ways to get them involved. If you create an environment where you’re doing all the work, then you’ll be doing all the work, and the success/failure of the program will fall on your shoulders. Find ways to get them invested in your “community,” if you have one there.
Send a letter to all tenants asking them to report any drug-related/criminal activity on the property, however minor. Be sure to insure their anonymity.
Meet with them to see if they have any safety concerns or suggestions for what management hasn’t already done, as well as any suggestions as to what they, as tenants, can do to prevent this from happening again.
Establish and implement a “ten-point plan,” endorsed by your police chief/local law enforcement. Make sure that this exceeds the standards of other properties. Make sure to update the tenants monthly on all the actions you’re taking.
Lastly, you may, in the next 60 days, offer to renew existing leases at this year’s/last year’s rate.
You could do a “Kick me- I’m down” type of promotion, ie, "As you know, we’ve owned/managed this property for x years and have NEVER had any incidents- no rapes, no larceny, etc… and have taken measures to ensure your personal safety, and are implementing this 10-point plan to prevent this type of thing from happening again.
Hey, you know what? With ideas such as this, the ones that you come up with, and massive action, this incident could turn out to be a HUGE positive for you and your company.