Posted by Ed Garcia on October 22, 2001 at 09:34:19:
There are many ways to go about this.
- Is for the borrower to get a name at the mortgage company to give to you. This person at the mortgage can be give authorization to talk to you about the account by the borrower.
- Get written authorization just like another creditor would get.
There are other ways, but these are the two that would be best for you at this time.