Dog Quandaries - Posted by Sailor

Posted by Michael(KCMO) on September 05, 2005 at 07:55:23:

Perhaps it would help to back up in our thinking a bit and ask the basic question . . . What is the reason for the rule against dogs in the first place? Is there a legitimate one? Or has it become an issue only b/c the rule was there when you bought the park?

You certainly don’t want the park over-run w/ animals as you suggest would happen if it were allowed to, but is there another reason?

Most of the parks in my area have a rule of: no more than 2 animals, 60lb maximum weight, no aggressive breeds (note: pit bulls, before they are cropped and turned into “pit bulls” are called Staffordshire Terriers. So be sure to list both.)

So perhaps something like that, paired w/ a hefty pet deposit & insurance requirement would do the trick. In that case you are allowing the tenants to get the pet they want (a good thing in their eyes) but on the terms you’re comfortable with (a good thing for you).

My 2 cents,
Michael Stilfield

P.S.
I always enjoy your posts. I find your experiences quite fascinating & intriguing. :wink:

Dog Quandaries - Posted by Sailor

Posted by Sailor on September 04, 2005 at 21:59:38:

I closed 2 weeks ago on a small MHP. All the leases have stated No Pets Policy. Two tenants had dogs approved (retroactively) by previous owner. Tenant A added dog #2 prior to closing & seller shrugged her shoulders as she knew it would be my problem, not hers. Both dogs appear to be pit bull mixes, but not sure. Am taking pics of the dogs to show my vet to try to identify. I am attempting to work w/the tenant on obedience training/liability ins/releases from other tenants, etc. In this area dogs are almost as important as pickups, so this is going to be a recurring problem in the MHP no matter the particular tenant. This tenant @ least is eager to pay his rent on time–in fact he hand-carried ca$h to pay me early rent & to plead his case.

Tenant B had one young & sweet dog that I have accepted. However, have just been notified that she has adopted a SECOND dog, a neutered hound-of-some-kind/husky mix. I still haven’t settled the situation w/Tenant A’s dogs, so this has me in a bit of a snit. I have two options here: (1) advise her NO on dog #2, & accept the consequences that she will chose the dog over her tenancy + be so upset that she w/trash the MH, & (2) advise her that dog #2 w/have to undergo the same “application process” as Tenant A’s dogs & that she’ll have to cough up a pet fee or deposit, as well as maintain liability insurance.

My intention was, if possible, to grandfather in the 3 existing park dogs, & strictly maintain a moratorium on all other dogs. Now w/Tenant B adding another dog behind my back it appears to be a situation where “HE has 2 dogs, so why can’t I have both of mine?” Of course there is no winning this one no matter which course I pursue. However, thought I’d seek other opinions on both the situations w/Tenants A & B.

Odd as it may seem, I’m leaning toward working w/Tenant A if my vet thinks the dogs are ok, & nixing Tenant B’s dog #2. Tenant B’s husband is a peach, but she has already made complaints about 2 other tenants (plus one of their friends) ogling her on separate occasions, & I think she is going to be T-R-O-U-B-L-E no matter what I do. Input, please, as I need to take action right away–

Tye

Been there done that - Posted by Eli

Posted by Eli on September 08, 2005 at 24:28:45:

I feel for you. When we took over a park about 6 months ago there were 3 dogs in the park “grandfathered” in. They had it in the leases and the dogs had been there for years. Then I think the tenants all had a meeting one weekend because by monday there were 5 more dogs.

I took the “firm but fair” approach. I told them that the dogs were not allowed in the park, that their leases said so. A few of them complied. One got stubborn. We ended up allowing a couple of dogs, but with a fee attached to it. I regret doing that now, but I had bigger problems to worry about and I didnt give it as much attention as I should have.

The biggest problem we had was with our manager, who had a bit bull mix given to her son for a birthday gift. They struggled with it, but our insurance would not allow the top 5 breeds so we HAD to be firm - but fair. The pit had to go, but while it was there it caused ALL kinds of trouble because it just made everyone think that they could have a dog if the manager could.

Luckily that mess is behind us. When renewals of leases come up there is going to be a $20 charge per dog, period.

The smell of money (long) - Posted by Anne_ND

Posted by Anne_ND on September 05, 2005 at 08:18:40:

Tye-

[A little background, I live in a very pet-hostile rental market and my property managment company only rents to pet-owners and we only rent top-of-the-line properties- never had a problem with pets, only people.]

First, a question: is this park full of rental trailers or are they owner-occupied? Sounds like the former to me.

Here’s what I would do: follow your local city ordinances on pets. In my city that means up to two dogs, they must be registered with the police. I’d also require proof that they are neutered/spayed and are up to date on all shots ESPECIALLY rabies. Get the name of their veterinarian and have it on file. No cats allowed outside and no dogs allowed outside unless they are on a leash- no tie-ups and no fenced yards. Yes, that may mean tearing down existing fences.

Your tenants are going to have pets no matter what your rules are. You might as well be the good guy (allow pets) which means you get to impose strict rules about how the pets are cared for and how they behave.

I don’t think it’s your business to get a photo of the dog and have your vet ‘guess’ based on a picture the breed of the dog. A good vet would refuse to do so anyway. It’s the tenant’s problem- THEY need to bring YOU a letter from THEIR vet stating the breed makeup of the dog.

You can have weight restrictions, breed restrictions, anything you want to prevent certain dogs in your park, but I’d tend to be as lax in that as my insurer would allow- you don’t want to become the dog police. Have animal control’s number memorized. The first time you see a stray animal in the park, get it picked up- let the tenants know you mean business.

You want to attract the best pet owners you can find, so make some changes in your park that will attract them. Dog parks (where dogs run free) and agility courses are becoming very very popular in cities. Find out where the nearest one is to you. Or maybe fence in part of your park (if you have any open spaces) to use for that reason. If done right, users are very good about self-policing.

Like kids, the secret to managing pet-owning tenants is consistency- you need to treat them all alike, and if you’ve tolerated or allowed two tenants to have dogs, then you have less leverage against anyone else who has a dog or a komodo dragon for that matter.

You could also make pets a profit source for you- get a higher rent and a higher security deposit from tenants who have pets- it’s a priviledge in your park to have a pet.

Finally, and most importantly, insurance. You should require all of your tenants to have insurance and to give you copies of the insurance. Anybody with a dog MUST have a dog-bite rider. No rider, no rental. Be firm.

If your park tenants are owner-occupied, you probably have less liability because the trailers are owned by them, and when their cocker spaniel bites the hand off the neighbors’s 2-year old, the dog-owner loses the trailer, you don’t. You still collect the lot rent from the parent of the kid with no hand.

Be firm, be consistent, let this make you money.

Anne

Re: Dog Quandaries - Posted by Bruce

Posted by Bruce on September 05, 2005 at 07:21:20:

Do not start out this way. If the leases are for no pets then stick to it. I would guess that the leases are month to month,if not they should be. Be firm and be fair. Negotiating with tenants about rules is a bad thing. Their agreement with the former owner has no weight with you unless it is in writing for a finite period of time. Treat them all the same regardless of the size or cuteness of their dog. Just my experience and opinion. Good luck.

Re: Dog Quandaries - Posted by Dave Fl.

Posted by Dave Fl. on September 05, 2005 at 05:25:14:

You can’t let one have a dog or two and not the others. You must treat everyone the same. Whatever your rules say is what you must enforce. Keep it on a business/profesessional level and stay out of the personal (oogling) squabbles. You own and therefore manage a park, not the tenants lives, if you don’t get your head on straight you will never get a good nights sleep.
Send out the rules violations letters as required and if it comes to legal action time, do it. It will take a year or two before the tenants realize you are in charge, not them. You are arn’t you?
Dave Fl.

Re: The smell of money (long) - Posted by Sailor

Posted by Sailor on September 05, 2005 at 15:37:11:

You are right, I own all but one of the MHs. For the past decade I maintained an upscale short-term SFR rental that took dogs w/a pet deposit & end-of-tenancy (never more than 1 yr) pest control service. Never had any problems, even though the house was fully furnished. No one ever blinked @ the high pet deposit. However, the MHP is an entirely different category, not @ all upscale, though I am already making improvements.

Anne, your suggestions are wonderful, & I appreciate the time & effort you spent making them. I’m not sure I want to welcome additional pets in this particular MHP. However, I am looking @ another property that might make a bit more upscale park, & I w/definitely consider incorporating your ideas into that development.

Right now, though, I need to concentrate on the current MHP, where I am committed to really affordable housing. The reformed-conservative, now aging-liberal, in me believes we must both preserve & further develop reasonably priced housing in our county. Blue-collar tenants have been forced out of SFRs & into not-so-nice SWs. My clientele belong to a subculture that holds the right to have a mess of dogs up there next to the right to bear illegal arms. Although my rents are high for the type of dwellings, they are not so high that I can encourage additional animals. I fear I’d be overrun if I fail to enforce a NO-NEW-DOGS policy. Although my upscale tenants always kept their animals inside, my MHP tenants are definitely dog-pen pet owners. I have instituted common-sense Park Rules that include pets & junk cars. Our new Rental Agreement also includes insurance requirements for pet owners. Great tip about the dog-bite rider–didn’t know there was such a thing! Also learned the best place for a tenant to get renter’s insurance is from the co. that holds his/her auto policy.

Thanks to all who have provided me w/such great info & advice!

Tye

Re: Dog Quandaries - Posted by Sailor

Posted by Sailor on September 05, 2005 at 07:54:36:

Are you saying that I should have all the tenants get rid of their dogs? (Oh, would love to do that, but only if I am willing to accept major ill-will & property damage from exiting tenants.) Yes, Rental Agreements are month-to-month. Thought I was being fair to attempt to grandfather in the pre-existing pets, but evidently not. I’ve been a landlord for a quarter of a century, & am also very experienced w/toddlers, so I should get through this situation. Still doesn’t mean I can’t agonize over it–

Tye

Re: Dog Quandaries - Posted by Sailor

Posted by Sailor on September 05, 2005 at 07:43:11:

To me there is a difference between accepting the status quo of pre-existing dogs (Tenant A w/2, & Tenant B w/1) & allowing Tenant B to add another dog after I have taken over, especially since she did it behind my back. If I “treat everyone the same” does that mean enforcing my rules for everyone & evicting all pet-owning tenants, or letting each & every tenant now have 2 dogs?

Perhaps I should have just gotten rid of these 2 tenants in the beginning because they had dogs, but I did not want to disrupt the park status quo. Remembering that no good deed goes unpunished, perhaps it was foolish to try to work w/Tenant A’s situation. At this point I really don’t know what is “fair”–keeping all dogs, evicting both tenants, letting all tenants keep 2 dogs (in which case the dogs w/outnumber the tenants), keeping pre-existing dogs & getting rid of the newcomer dog? There are arguments for all. Seems to me all these attempts @ fairness still impact someone, especially moi. The odd thing is that Tenant B has a 3 mo old baby, & it is concern for her that made me be especially strict w/Tenant B about his pre-existing animals–& now her mother is the one that got the new dog. Aaaauuuugggghhhhh!

I have 2 draft letters to Tenant B (one requiring her to undergo an approval process for new dog, along w/pet fee & liability ins; the other telling her “no way” can she keep the new dog). One of the letters is going out in tomorrow’s mail, so want to get as much input as possible before making what is sure to be an unpopular decision.

As far as the “personal (oogling) squabbles” go, both drafts include a paragraph advising her that future complaints, if they cannot be resolved “in a neighborly fashion,” must be in writing. If there are any future serious written complaints she w/be referred to law enforcement for her complaints.

Yes, Dave, I am in charge, but that doesn’t mean there aren’t situations over which I don’t agonize. Even Solomon had to take drastic measures! I do appreciate your input–

Tye

Re: The smell of money (long) - Posted by Anne_ND

Posted by Anne_ND on September 06, 2005 at 09:18:36:

Sailor,

I’m totally with you on the issue of affordable housing.

It sounds like you have a good idea of what you want to do with the park. Good luck,

Anne

PS- not all insurers offer the dog-bite rider, insist that the dog-owner shop around until they find one, don’t let them give you the old ‘my insurer says they don’t offer that kind of policy’ line.

Re: The smell of money (long) - Posted by Michael(KCMO)

Posted by Michael(KCMO) on September 05, 2005 at 20:26:20:

“I fear I’d be overrun if I fail to enforce a NO-NEW-DOGS policy.”

Wouldn’t that mean you have the “pick of the litter” in picking the absolute best tenants? High demand for rentals allowing pets; limited supply of same . . . w/ YOU in the position of saying who gets in.

Just a thought,
Michael Stilfield

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